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Turning Point Solutions LLC

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Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 10 Comments

    1. Sharon C. on April 1, 2015 at 11:02 pm

      Turning Point Solutions has been calling my cell phone and work phone for months. The first time Turning Point Solutions called me they said they were filing a lawsuit by the end of the day. I have not been sued by Turning Point Solutions yet. During a subsequent call from Turning Point Solutions, I asked for validation of the debt and I never received it. Despite the fact that Turning Point Solutions has never validated this debt, they continue to call me on my cell phone and on my work phone.

    2. Tom on April 28, 2015 at 3:34 pm

      These people call me. It is getting to be very annoying.

    3. Carrie Zeffer on April 29, 2015 at 3:21 pm

      Turning Point Solutions is calling my husband’s cell phone and he forwards the voice mails to me. I’ve been threatened with paperwork being sent to my HR department at work and all kinds of ridiculous statements. They’ve called my work number exactly once and I told them to not call here as we can’t accept personal calls. I asked the rep to email me a copy of what’s owed but their story is fishy and I’d prefer not to shell out over $500 for an iffy bill. Frankly, I’d like to see a company like this nailed for violating the FDCPA and then maybe they’ll leave me the heck alone.

    4. Elaine F. on May 17, 2015 at 8:53 pm

      Turning Point Solutions LLC have called every day for the past four and have left a message regarding a pay day loan. I have not taken out any payday loans in more than eight years, and all were paid off. A lady by the name of Nidra called from Turning Point Solutions and was very unprofessional with the way she left a message. When she called the next time she didn’t leave her name or the company she was with, just that I had failed to contact Turning Point Solutions so she was saying I was at fault, and she was turning this over to the authorities. I am tired of getting calls from Turning Point Solutions trying to collect on a loan that has been paid in full.

    5. fed up on May 20, 2015 at 5:29 pm

      Turning point has been calling my cell and work number for many months now. The first time they tried at work, I informed them that I cannot receive personal calls. They have now been calling my cell, using a local number that I am sure is faked. They refused to provide written verification of the debt. I have been scammed by fake collections in the past. The last time I talked to them, their person attempted to prove his legitimacy by reciting all my personal information to me including birthday and social. It bothered me because he didn’t verify my identity before telling me all of this. It could easily have been an identity thief he was speaking to. I have blocked their number now, but in my blocked call log, it says they have been calling 5 times a day.

    6. Nidia Somerville on July 21, 2015 at 8:07 pm

      I have received numerous calls threatening that they will take legal action if I don’t call them immediately. They have called my father and husband saying the same thing to them but the funny part is that they claim my father owes them for the same account number and the same amount they claim I owe them. How can this be right? Two people owe the same amount and for the same account. Now all three of us have been getting more phone calls and the voicemails go as follows: “Hi this message is for Nidia Milan. This is Shana from Turning Point. I’m calling in regards to my client. I was just trying to retain a statement of intent for file 924352. Please call me as soon as possible to resolve this matter in our office. My client is placing a 24 hour hold in order for you to respond and they’ve also got office specific instructions for handling this matter. So please call me directly at 888-789-3215.” I have blocked their numbers but now they are using local numbers to reach us as well. How can I make them stop? It kills me to think that these people continue to harass me at all hours of the day/evening and still don’t get the point. I have checked my credit report to see if there is any new information but luckily nothing new is there.

    7. Elsa F. on September 17, 2015 at 11:24 pm

      Turning Point Solutions LLC is harassing my family over my bill. Turning Point Solutions LLC is calling me at work.

    8. Stephanie on September 24, 2015 at 10:02 pm

      These lady and man keep calling my phone. The man wanted to know if my social security number and address was right and I told him no, what is this regards to. He still never told me.

    9. cbill on November 22, 2015 at 12:19 am

      The Turning Point Solutions in Columbia Sc continues to call not only my family but all so my employer over a debit that I don’t owe. I find it interesting that these people can legally call me and my family claiming to be at the court house in Columbia sc filing a case against me for a debit that is not really owed. They call, demand money but never show proof of debit. This company is a sham and should be shut down as they’re harassing people in an attempt to extort money

    10. cbill on November 22, 2015 at 12:24 am

      There isn’t anything on my credit report either as I check that regularly and am getting ready to purchase a home in Elgin SC. So I find it interesting that they keep calling. This has to be a scam. One more phone call and I’ll calling the police.

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