When debt collectors cross the line, our attorneys can help.

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Texas Guaranteed


301 Sundance Pkwy
Round Rock, TX 78681-8004

Contact Them:

Phone: (512) 219-4816
Fax: (512) 219-4815

Fact: Pursuant to the Fair Debt Collection Practices Act, it is unlawful for a collection agency to contact you at your place of employment if the collection agency knows that your employer prohibits such calls.

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Sherry O. on July 28, 2015 at 9:55 pm

      Texas Guaranteed calls me at my job. Texas Guaranteed is doing this while trying to collect from me a debt which isn’t mine.

    2. Orleron Depeza on February 9, 2016 at 7:13 pm

      My situation is as follows: I was given a total of my student loan from Devry as $139,00 and the Education Dept. gave me a total of $159,000 stating it was interest. DOE told me to contact Conserve who told me I am owing $203,855.99 and made a plan with me to pay $5 per month to get the interest remove and I am paying this at present. The situation is TG is harassing me about another $17,000 to which I said had to be wrong. The DE gave me a final total and I made an agreement so there has to be inefficient accounting with one of these departments. I am presently charged LOAN SHARK INTEREST WHICH IS A CRIME IF A CITIZEN DOES THIS. aT THIS TIME i AM EXCESSIVELY CHARGED $65,00. i MADE AN AGREEMENT WITH cONSERVED AS RECOMMENDED BY THE DOE AND I AM PAYING IT. Thank you and stop he harasment by TG. Depeza

    3. Will T. on August 1, 2018 at 1:07 pm

      I have NEVER had a student loan, and have no student loan debt attached to my name. My family actually didn’t qualify for any loans, so I know this has to be either a mistake or a scam. However, the past few months, Texas Guaranteed has called me repeatedly (always from a different number, trying to disguise themselves using VOIP, so that the phone calls look like they’re coming from random local numbers, since I live in North Carolina) and claim that they are assigned to retrieve student loan debt from me. I will sometimes receive up to 3 or 4 calls in a day, from multiple “case workers”.

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