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Revcrest Inc


461 N Main St
Warsaw, NY 14569-1032

Contact Them:

Phone: (585) 322-6538

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Tasha A. on April 10, 2015 at 8:59 pm

      Revcrest calls from 8558446488 about an old Department of Education student loan. The loan has been paid off but Revcrest has called my work twice after I asked them not to.

    2. Carmen I. on April 15, 2015 at 3:38 pm

      A week ago, I received a phone call from Wendy in representation of Revcrest Inc. inquiring about a 30-year old debt relative to a loan I obtained from to the Department of Education (federal government). Displaying unprofessional and rude behavior, she demanded to confirm my date of birth and social security number which I did not confirm. The representative, without placing the call on hold, passed the phone to a supervisor named Kelly who was neither tactful nor professional, I went on to tell her that just because they were calling to collect on a debt, that did, not give them the right to mistreat me or speak to me in a derogatory manner and that they had no right to demand personal information from me nor did they have the right to tell me that they needed to obtain a copy of my tax return for last year and that my name had not been the one they had on record for over 11 years. I terminated against their will and have since received an overwhelming amount of calls from Revcrest Inc. This morning, prior to my visiting your site, I spoke to someone who was pleasant and professional, and I went as far as confirming the last four digits of my social, along with providing my debit card information to begin paying $5 per month however, they require for me to send an e-mail authorizing them to debit the payments going forward. They additionally required for me to receive a fax either at my home or at a Kinkos store nearby. After providing them the information and verbally agreeing to the payments and the date when the payments were to begin, I had a bad feeling about the conversation. In researching Revcrest, I found your site, read about them and immediately called them back and spoke to Kelly the supervisor… I told her “I wanted to call and apologize because I gave you information for a card that is no longer valid” and asked her to delete the card information from her database. She confirmed that she removed the information and after ending my call with her, I canceled my debit card. The subject company is very unprofessional, pushy, demanding and intimidating to say the least. Thank you for the opportunity to share my experience. I am sure I will receive correspondence from them, which I intent to return unopened with the note “Not at this Address” Have a blessed day!

    3. Allen D. on May 27, 2015 at 11:03 pm

      Revcrest is trying to collect on a student loan. What Revcrest doesn’t know or believe is that I’ve already paid it.

    4. Tommy on October 18, 2015 at 9:59 pm

      Revcrest Inc got my student loan. Revcrest Inc sued me and I wasn’t even served. Now Revcrest Inc is garnishing my wages.

    5. Brian Hartlep on June 24, 2016 at 10:29 am

      RevCrest, Inc
      461 N Main St
      Warsaw, NY 14569

      Complaint Summary
      Complaint Type: Consumer to Business Complaint
      Nature of complaint: Billing or Collection Issues

      Problem description:
      I am the Director of Human Resources and Safety for a company. I
      was present when this company – Rev Crest called the switchboard about a
      person of the company’s interest(Possible emplyee of ours). They frauded
      their appearance by giving the image of a financial institutional doing a bank
      verification. It took the receptionist several minutes to finally decipher
      where the call was to be routed. The called was routed to me. The
      agent “Jacklyn” was very demanding and mysterious with me giving
      me no information of the basis of the call and demanding personal
      and private information of the employee(or possible employee). This
      agent very freely was eager to give out person’s social security
      number. I informed her I would rather verify by name and get a
      written authorization from from the company before we would
      disclose information, especially a person’s social security number.
      With out hesitation or request the agent of Rev Crest blurted out the
      person’s name and social. This is a complete exposure of this
      person’s private information. The agent was very evasive to
      questions I would ask of authority, verification, and company
      information. All I was given was the name “Jacklyn” and the
      telephone number (855)844-6488.
      I see that this business is “accredited” but has a history of harassment and violating the fair
      debit collection act. The agent was advised to submit a FAX with proper authorization and verification request. The agent got very upset and terminated the call. This is a serious issue please
      think of ALL the people that could be effected and harmed by these tactics
      are already have. Innocent people could have already had their identify breached and
      the possibility of it is very real in addition to the illegal handling of people social security numbers. Please take just action and even send to Attorney General for review.

      Desired Resolution: Other (requires explanation)
      Desired Outcome
      Just Action and Discipline review
      of the company’s “Accreditation”
      and referral to the Attorney General of Venue.
      Complaint Detail
      Date of Transaction: 6/24/2016

      Date of First Problem/Issue: 6/24/2016

      Have you complained
      or contacted the business? No

      Product/Service: Service
      Albany, Buffalo, Rochester & Syracuse regions
      Change Location
      6/24/2016 BBB Complaint Form

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