Revcrest Inc
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Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.
You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.
The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:
If any of these things occur, your best option is to consult with a consumer protection attorney.
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Revcrest calls from 8558446488 about an old Department of Education student loan. The loan has been paid off but Revcrest has called my work twice after I asked them not to.
A week ago, I received a phone call from Wendy in representation of Revcrest Inc. inquiring about a 30-year old debt relative to a loan I obtained from to the Department of Education (federal government). Displaying unprofessional and rude behavior, she demanded to confirm my date of birth and social security number which I did not confirm. The representative, without placing the call on hold, passed the phone to a supervisor named Kelly who was neither tactful nor professional, I went on to tell her that just because they were calling to collect on a debt, that did, not give them the right to mistreat me or speak to me in a derogatory manner and that they had no right to demand personal information from me nor did they have the right to tell me that they needed to obtain a copy of my tax return for last year and that my name had not been the one they had on record for over 11 years. I terminated against their will and have since received an overwhelming amount of calls from Revcrest Inc. This morning, prior to my visiting your site, I spoke to someone who was pleasant and professional, and I went as far as confirming the last four digits of my social, along with providing my debit card information to begin paying $5 per month however, they require for me to send an e-mail authorizing them to debit the payments going forward. They additionally required for me to receive a fax either at my home or at a Kinkos store nearby. After providing them the information and verbally agreeing to the payments and the date when the payments were to begin, I had a bad feeling about the conversation. In researching Revcrest, I found your site, read about them and immediately called them back and spoke to Kelly the supervisor… I told her “I wanted to call and apologize because I gave you information for a card that is no longer valid” and asked her to delete the card information from her database. She confirmed that she removed the information and after ending my call with her, I canceled my debit card. The subject company is very unprofessional, pushy, demanding and intimidating to say the least. Thank you for the opportunity to share my experience. I am sure I will receive correspondence from them, which I intent to return unopened with the note “Not at this Address” Have a blessed day!
Revcrest is trying to collect on a student loan. What Revcrest doesn’t know or believe is that I’ve already paid it.
Revcrest Inc got my student loan. Revcrest Inc sued me and I wasn’t even served. Now Revcrest Inc is garnishing my wages.
RevCrest, Inc
461 N Main St
Warsaw, NY 14569
Complaint Summary
Complaint Type: Consumer to Business Complaint
Nature of complaint: Billing or Collection Issues
Problem description:
I am the Director of Human Resources and Safety for a company. I
was present when this company – Rev Crest called the switchboard about a
person of the company’s interest(Possible emplyee of ours). They frauded
their appearance by giving the image of a financial institutional doing a bank
verification. It took the receptionist several minutes to finally decipher
where the call was to be routed. The called was routed to me. The
agent “Jacklyn” was very demanding and mysterious with me giving
me no information of the basis of the call and demanding personal
and private information of the employee(or possible employee). This
agent very freely was eager to give out person’s social security
number. I informed her I would rather verify by name and get a
written authorization from from the company before we would
disclose information, especially a person’s social security number.
With out hesitation or request the agent of Rev Crest blurted out the
person’s name and social. This is a complete exposure of this
person’s private information. The agent was very evasive to
questions I would ask of authority, verification, and company
information. All I was given was the name “Jacklyn” and the
telephone number (855)844-6488.
I see that this business is “accredited” but has a history of harassment and violating the fair
debit collection act. The agent was advised to submit a FAX with proper authorization and verification request. The agent got very upset and terminated the call. This is a serious issue please
think of ALL the people that could be effected and harmed by these tactics
are already have. Innocent people could have already had their identify breached and
the possibility of it is very real in addition to the illegal handling of people social security numbers. Please take just action and even send to Attorney General for review.
Desired Resolution: Other (requires explanation)
Desired Outcome
Just Action and Discipline review
of the company’s “Accreditation”
and referral to the Attorney General of Venue.
Complaint Detail
Date of Transaction: 6/24/2016
Date of First Problem/Issue: 6/24/2016
Have you complained
or contacted the business? No
Product/Service: Service
Albany, Buffalo, Rochester & Syracuse regions
Change Location
6/24/2016 BBB Complaint Form