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Premier Recovery Group

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Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 23 Comments

    1. Kami on January 16, 2015 at 1:22 pm

      Get constant calls that I never answer. Voicemails left are sometimes nice. Most are threatening with warrants and court and such. Family members and friends have also gotten these calls regarding a “debt,” yet this company never sends me any official paperwork on company letterhead explaining the debt, the date, the origination, etc.

    2. Melissa on January 22, 2015 at 3:45 pm

      Hello, I have been receiving harrassing phone calls from Premier Recovery Group for sometime now. The first call I received was last year in 2014. I was told that I was going to have a warrant put out for my arrest for a debt they couldn’t tell me anything about, and they were going to come to my job. You know, if I didn’t work where I work, I would of been scared as I know some people who may not know that they CANNOT do that. When they called and threatened me that way, I was NOT NICE. I did stop getting the calls, but then they started again. Not only did they call on my personal phone, but they have called my mother and my brothers home and started calling my work again. Since then I have not talked to a live person, as it is all recordings. I call the number back and no one answers the phone. It is ridiculous and I am really getting sick and tired of the calls. How can those affected by this make it stop?

      Thank you.

    3. David Munoz on February 6, 2015 at 1:08 pm

      I keep getting calls from them from phone # 1-866-460-7833 and they leave messages regarding a complaint. They demand I call by end of day. They have also reached out to family members looking for me too. It’s getting really annoying and there is no reason for them to call me. I have no late payments or anything in collections.

    4. sharon diaz on February 12, 2015 at 2:13 pm

      Calling and calling, harassing family but when I have asked for documentation of the debt, they do not produce it. They leave threatening messages regarding legal action on my work voice mail. Sometimes they call numerous times per day.

    5. Janet on February 12, 2015 at 8:42 pm

      Have long forgiven debts due to loss of job and home. Seven years have come and gone. Looks like my Portfolio account has been sold to this company. Where Portfolio would call frequently but leave no messages this group is leaving threatening voice mail messages. Second and third messages sound like real people not a recording. I don’t work but they threaten to call my employer. They threaten legal action with my county. I have reestablished my credit and I don’t think they like this. I do not answer my phone.

    6. Christa on February 25, 2015 at 5:38 pm

      Harassing calls and voicemails left. They are after my ex husband. No clue why my number is being called. Asked them to remove my number as he is an ex husband and they still call! They leave long detailed messages regarding exactly what is going on. Then when I call for details, they say “we can’t disclose details.”

    7. Tricia N. on March 31, 2015 at 11:16 pm

      I started receiving calls at work from Premier Recovery Group. The other day Premier Recovery Group left a voice message threatening legal action and the voice mail is accessible to my coworkers. I called Premier Recovery Group to tell them to stop calling my work. Premier Recovery Group cut me off and began yelling threats of legal action.

    8. Ella R. on April 19, 2015 at 9:31 pm

      Despite the lies of Premier Recovery Group, no real company who has a legal proceeding against you will call you first. Premier Recovery Group calls my work from 7163359947 with this nonsense.

    9. Angel F. on May 16, 2015 at 8:32 pm

      Premier Recovery Group is indicating that I took an online payday loan for $570.00. I took out a payday loan for $200.00 in 2011.and I paid it in installments as agreed. Premier Recovery Group will not send any paperwork and is threatening collection actions, court and garnishment.

    10. MDR on June 17, 2015 at 3:00 pm

      I have been receiving calls from Premier Recovery. It has been a couple of years since they started calling. I talked to a lady who was very rude. I blocked the calls because they got annoying. This time I answered the call and asked to whom I was speaking, She answered Ms. Ward. She was rude. I told her that I was very upset and annoyed, because they were looking for a person I do not know. I told her also that according to the FDCPA that these calls were unlawful, I wanted them stopped and Ms. Ward rudely hung up. The number is 866-460-7833. She may have given me a false name.

    11. Beverly on June 30, 2015 at 11:08 am

      PRG calls me at work and the debt is not valid.

    12. Alanna on July 21, 2015 at 5:00 am

      I received a call from 7163827450 with an automated system to call back. Well, you call the number back and you get a recording stating to leave your name and number and someone will call you back. Well, why would you leave your name and number on a machine to a company that just called. I didn’t leave my name nor my number. If this company claims that I owe any kind of debt, i would have reached a live person or have gotten something in the mail regarding any kind of debt that was owed.

    13. Charles H. on August 25, 2015 at 1:29 pm

      I have got a couple of messages threatening me about some complaint that was filed against me, with my social security number. I see from the other complaints that this is a company that violates the law repeatedly, and has certainly been sued. They gave me the number 866-460-7833.

    14. Danny W. on October 14, 2015 at 11:00 am

      They call me every couple of days. They leave rather vague voice mails saying there is an “investigation” and that I need to provide a statement. If I do not call back by close of business this will be deemed a “response of acknowledgement of debt” and they will continue with the investigation as normal. The voice mails are terse. They have gotten very good at sounding official and intimidating. So far calls from the number 866-460-7833 have happened on 9/18, 10/07, 10/09, and 10/14 of 2015. Both my brother and Mother have received calls from them as well. They do not specify the original debtor, amount, or nature of the debt.

    15. Jack on October 21, 2015 at 4:32 pm

      These folks called and were rude and claimed I wowed a debt that I had never heard of nor was it my debt.

    16. Kelly on December 29, 2015 at 12:41 pm

      Same calls, same experiences. Won’t stop. Family include. I never took a Payday loan, but I did send some money to a friend from one of those places. I wonder if they somehow got into that database and just going down the list…

      Frustrated,

    17. Rhonda on January 25, 2016 at 4:06 pm

      Recieved a Call today from Premier Recovery Group….Automated message…stating I needed to call by the end of the day. Same experience as stated above

    18. tracey on January 31, 2016 at 11:55 pm

      I have been receiving numerous calls from this company looking for my 27 year old son. They fill up my voice mail box on my cell phone weekly. I have repeatedly told them I am xxx’s mother and to stop calling me, it is not my problem and to quit harassing me. The calls haven’t stopped, and then a sinister message was left on my voicemail stating the case was being turned over to the district attorney. I called the number left on my voicemail and left a strongly worded message to quit harassing me regarding a matter that involved my grown son. I stated I was not responsible or legally liable for any debt my adult son owes, since I did not cosign any paperwork or even know he was indebted to this so called company. They still call me several times a day looking for my son and threaten to have him arrested. I took the bait and asked how can they have him arrested? They state for “bounced checks”. I laughed at that and stated how can he have bounced checks when he doesn’t even have a checking account?
      They then called my elderly mother and stated xxx was going to be arrested for bounced checks. She paid the amount they asked for and then called me and told me she paid this company. They gave her a confirmation number for the money paid. I was livid when I heard this. I proceeded to call the company and told them that they deceived an elderly woman into thinking her grandson was going to be arrested for bounced checks, when they were actually only a collections company and what they did was deceiving and criminal. I demanded the alleged checks be returned. The customer service rep SCREAMED at me and told me to stop harassing them and if I didn’t let it go, they would reverse the payment. I hope this company goes down and everyone associated with it is arrested.

    19. CHAR on February 3, 2016 at 6:08 pm

      I HAVE RECEIVED 3 CALLS FROM THEM THE FIRST TIME I DIDN’T KNOW WHAT THEY SAID I ASSUMED WRONG NUMBER. AFTER THE 3RD TIME AND THEM THREATENING ME THAT IS WHEN I CALLED BACK. COME TO FIND OUT THEY SAID SOMEONE ELSES NAME I TOLD THEM THAT ISN’T ME AT THAT TIME I TOLD THEM TO TAKE MY NUMBER OFF. THEY SAID THEY WOULDN’T BECAUSE THAT IS THE NUMBER THEY HAVE FOR THAT PERSON. ARE YOU SERIOUS? IF THEY CALL ME BACK I WILL THEN CALL AN ATTORNEY. I ALSO TOLD THEM I DO NOT APPRECIATE BEING THREATEN BY THEM WHEN THEY HAVE THE WRONG NUMBER!!!!!

    20. Jennifer on March 24, 2016 at 11:15 pm

      They called and threatened me about going to jail. They cursed me and they also harassed my sister in law.

    21. Janet on September 22, 2016 at 3:31 pm

      I received a call from PRG at work regarding a passed due lone I had threw a cash store. A loan I have already paid to the loan company.

    22. Alicia on October 6, 2016 at 3:16 pm

      I received the call today saying that I took out a payday loan and that it was never paid back. I was confused because I had never taken out an online payday loan, and when I called back to talk to a supervisor after they hung up on me twice, the original rep I had said bye to me at the end. I am contacting the police and filling a harassment report against them.

    23. rachel on October 18, 2016 at 3:47 pm

      This company keeps calling my work cell phone for a person I do not know and that has never worked for our company. When I called to let them know they are calling a company she was down right rude and unprofessional.

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