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PFS Group


2600 North Loop W Ste 150
Houston, TX 77092-8915

Contact Them:

Phone: (713) 784-4410
Fax: (713) 784-4499

Fact: Pursuant to the Fair Debt Collection Practices Act, it is unlawful for a collection agency to tell you that you have committed a crime.

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Jenny T. on September 14, 2015 at 10:06 pm

      PFS Group calls from 8884005751, 7137844404, and 8883505995. PFS Group is looking for someone I don’t know and they won’t leave me alone!

    2. Karen on February 24, 2016 at 12:21 pm

      PFS called about an online loan that I allegedly owe but would not provide me with written verification of the debt or how to contact the original creditor. Only threatened to serve me if I didn’t make some kid of payment arrangements on a debt that has not even been verified.

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