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Payment Resolution Services LLC


1021 Windcross Ct
Franklin, TN 37067-2678

Contact Them:

Phone: (615) 503-1213

Fact: Pursuant to the Fair Debt Collection Practices Act, it is unlawful for a collection agency to continue on with any collection efforts until a debt is validated, if you have requested validation.

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Ron M on March 13, 2015 at 5:10 pm

      I had a very rude conversation with Logan Scott from Payment Resolution Services. He was calling me about some supposed debt I had years and years ago. I never heard of it. As soon as I told him that I never heard of this debt and I don’t have to do anything since the debt is so old, that is when he got nasty. He told me that I can’t verbally ask for a cease and desist and Payment Resolution Services won’t stop. I would have to do it in writing. So that meant I would keep getting phone calls and I would have to pay for the trouble of a certified letter.

      When I proceeded to question him about not accepting my verbal conversation, he yelled at me and told me “He wasn’t in customer service”. He terminated the call. Luckily I recorded the phone call to back myself up. Logan Scott should be fired from Payment Resolution Services!

    2. Rick V. on August 20, 2015 at 10:06 pm

      Payment Resolution Services LLC is sending my collection letters. Payment Resolution Services LLC is trying to collect prescription copays.

    3. Alice S on November 3, 2015 at 1:28 am

      I just received a letter from Payment Resolution Services claiming that my former insurance company paid for a prescription two years ago a month after I switched to another company. I keep all my receipts and I have not record of this prescription being filled. I contacted the pharmacy but their records only go back 18 months. The former insurance company never contacted me about this before. I find this very suspicious. I suspect fraud.

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.