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Optimum Outcomes Inc


2651 Warrenville Rd Ste 500
Downers Grove, IL 60515-5559

421 Fayetteville St Ste 600
Raleigh, NC 27601-1777

Contact Them:

Phone: (630) 981-8307
Fax: (630) 981-8333

Optimum Outcomes Inc is a company that works with various businesses to provide collection services and recover debt. Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Clifford G. on August 7, 2015 at 7:03 pm

      Optimum Outcomes Inc is collecting on an old hospital bill. Optimum Outcomes Inc ended up taking money from my account without my knowledge.

    2. Ed Williams on January 28, 2016 at 10:27 am

      My only income is Social Security. After repeated calls from Optimum Outcomes I finally agreed to pay them a $150 and $25 per month. I wasn’t happy but felt that it might decrease the harassment.
      Yesterday I received four (4) separate mailings from Optimum.
      Each was a bill for exactly $258.36. Each showed a different Debtor # and reference number. Two were for separate and identical (to the penny) charges for Rex Heathcare. One was for Duke and one was for Wake.
      With phony bookkeeping such as this, I am doubtful about the amounts I initially agreed to pay.
      What would you suggest?
      Ed Williams

    3. kelli on March 24, 2016 at 12:58 pm

      My payment was made back in 2011 for a hospital bill from earlier that same year. After calling a million different people (in 2011), it was verified that my bill was indeed paid. They also said the collection would be removed from my credit report. However, 5 years later, as I’m am purchasing a home, this collection is STILL on my credit report. STILL showing I owe this company money which was resolved 5 years ago.

      HOW IS THIS COMPANY STILL IN BUSINESS????? They are ruining peoples credit and do a poor job in updating their records. For someone who pays all their bills on time (this was a mistake by an employer whom paid the bill late…I was hurt on the job), this is insane that I’m still having to deal with this 5 years later.

    4. james moeder on January 18, 2017 at 12:49 pm

      I got a check from optimum outcomes in ill. should I cash it

    5. VR on January 24, 2017 at 7:53 am

      I paid a hospital bill in full in June of 2016, and I’m STILL trying to get these people removed from my credit report.

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.