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Keystone Collection Services LLC


49 E Main St
Leola, PA 17540-1939

Contact Them:

(717) 656-7544

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Monica Lambert on March 16, 2015 at 7:55 pm

      There’s an item in the amount of $110.00 from Keystone Collection Service LLC that appears on my credit report. I have no knowledge of what it is. I have requested information on it from Keystone Collection Service LLC. From the information that I was given from Keystone Collection Service LLC, this dates back to October of 2004. That seems to be a very long time to still be trying to collect. Here I find out Keystone Collection Service LLC has 46 complaints with the Better Business Bureau.

    2. Laura D. on May 1, 2015 at 10:38 pm

      The business practice of Keystone Collection Services is unethical. Keystone Collection Services sent me a 2010 tax bill and penalty and fees. I explained to Keystone Collection Services that I work in a different state and therefore should not incur such a high local income tax liability in Pennsylvania. It took Keystone Collection Services a year to respond with a revised bill. In that letter from Keystone Collection Services the 2010 bill was significantly adjusted down and 2011 was added with fees and penalty. I sent Keystone Collection Services a letter requesting an explanation on how my estimate was different from theirs. I received a threatening letter from Keystone Collection Services with a bill that is $100 more than the one I previously received. After more than 7 phone calls to Keystone Collection Services, I finally got in touch with an agent who verbally explained the difference but refused to issue this in writing. Keystone Collection Services did mention that there should be no additional penalty added during the dispute stage. I went ahead and paid the original bill to Keystone Collection Services. I received another note from Keystone Collection Services stating I still owed $100. Keystone Collection Services seems to unethically bill tax payers with no transparency. Keystone Collection Services does not feel any accountability to provide written explanation on how they arrived at their numbers.

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.