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IQMS

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IQMS is a company that works with various businesses to provide collection services and recover debt. Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 1 Comment

    1. Kristian on June 8, 2016 at 4:45 pm

      I had the “pleasure” of speaking with one of your reps named Joseph Miera. I was assisting one of my clients by calling to verify there was a balance showing on your end. I was visiting with him that the amount that was showing as still due had already been paid to the merchant. I understood that he could not take my word but just jumped into telling me what he told my client and where she needed to send proof. He told me twice “as I stated to the client”. My opinion is he was not very professional and warm to the person on the line. I advised him that I was handling this for the client and where should I send proof of payment. He gave me the fax number, I repeated it and said thank you. The he hung up. No “thank you for calling, I will handle once I receive the proof of payment” NOTHING. I work in the customer service industry too and I know that everyone can have bad days but there was no reason for our conversation to go the way it did. I know collection agents don’t get the best reputation and he is an example of why. This is just how I took our conversation.

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