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Hillcrest Davidson and Associates


715 N Glenville Dr Ste 450
Richardson, TX 75081-2898

Contact Them:

Phone: (214) 453-2912
Fax: (972) 346-6870

Fact: Pursuant to the Fair Debt Collection Practices Act, it is unlawful for a collection agency to give false or misleading representations regarding any alleged debt’s amount or legal status.

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Joey F. on August 24, 2015 at 10:46 pm

      Trevor from Hillcrest Davidson and Associates is collecting for Safe Security. Trevor from Hillcrest Davidson and Associates starting talking about my credit score, my credit card numbers, my wife’s credit score. Very creepy and harassing.

    2. John McGran on October 2, 2015 at 10:14 am

      Representatives from Hillcrest Davidson and Associates began contacting me after I fell behind on monthly payments to Protect America security systems. They have been extremely unprofessional and aggressive. In fact, they have made thinly veiled threats about my credit score AND the credit score of my friend who co-signed the agreement. They sought to collect more money than I owed and then had the gall to try to reinstate me at a longer contract! When I asked to see the agreement (because I disputed the contract length) Veronica said “it would take 30 days” for her to get a copy from Protect America.

    3. LS on March 7, 2016 at 1:17 pm

      Hillcrest Davidson & Associates is collecting for Safe Security and stating that I owe some outrageous amount. I have disputed the balance with them and asked to see the signed contract with Safe Security in which they never provided. They continue to impact my credit report with their negative reporting but won’t provide me with any documents to support their claim.

    4. Ayo on September 28, 2016 at 3:45 pm

      I woke up and noticed I got zapped off my credit score by Hillcrest Davidson and Associate. I had no idea who they are. So i called the number, they said i owed Protect America, Yes which i hate the company and their cheap products. I asked why was i not contacted when before zapping my credit scores. I was told by Martin that a letter was mailed to my old address in June. A play where I moved out off since APRIL. So why would no one contact me before going through my credit. Martin was rude on the phone and I asked for a copy of the mail that was sent to my new address. Its been 4 weeks and I havent gotten any letter. I called two weeks ago asking for the letter again and I am being turned around. Martin said he would take off the account off my credit before the month end if i pay off the total bill. I dont even know why I owe that much.

    5. Billy S on August 30, 2017 at 3:36 pm

      a guy named Matt Castle called us today (Wednesday 8/30/2017) literally over 25 times within 30 minutes over and over and over. And kept being rude and telling us we needed to learn how to pay our bills We told him 5 times to not call our business again and he kept calling and calling and calling. Even our employees and customers was like “What is going on????”

    6. Charles on September 12, 2017 at 4:20 am

      Hillcrest Davidson & Associates is collecting for Safe Security. Safe Security is a predatory security company harassing their customers. I had a security system with them for a few years. I sold my house in 2013 and move from Florida to Hawaii into an apartment with security. They were not able to provide service in Hawaii and the apartment did not allow them to install a second security system. I told them my situation and they told me if I send them the HUD Statement of my sale they will accept the contract cancellation. I send them the HUD, but they wanted me to pay the contract in full although they could not provide the service. Now they turned me over to collections. This not legal. If you sell your house and Safe Security cannot provide service at your new residence they should accept the cancelation of the contract.

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