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Firstsource Advantage LLC

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Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 3 Comments

    1. Frank B. on March 29, 2015 at 10:07 pm

      I paid a debt this month to Firstsource Advantage. The rep at Firstsource Advantage claimed that she was sending me an e-mail to confirm the payment. I waited 24 hours and called Firstsource Advantage back when I had not received the email. Firstsource Advantage told me they could not send the email again. Then I spoke to a supervisor at Firstsource Advantage. He told me Firstsource Advantage would send me an email when the medical Center verified the payment. I confirmed with the medical center that the payment was posted and then called Firstsource Advantage. Firstsource Advantage again refused to send the email. I spoke to a rep at Firstsource Advantage who told me he would ask for an email to be sent but he could not guarantee it. I waited 2 hours and called Firstsource Advantage back. I spoke to a rep at Firstsource Advantage who said she had forwarded my request but she did not know if I would get an email. I have wasted a lot of time talking to three different people at Firstsource Advantage and even calling the medical center to confirm that the payment was made and I still can’t get a receipt.

    2. Ken K. on May 14, 2015 at 10:12 pm

      Firstsource Advantage had sent a letter regarding an American Express card I had. I sent the check to Firstsource Advantage, they negotiated it, and they are still calling me.

    3. Darlene H. on September 21, 2015 at 10:25 pm

      Firstsource Advantage LLC contacts family members about my alleged debt. Firstsource Advantage LLC also doubled this alleged debt.

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.