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Credit Control LLC


5757 Phantom Drive, Ste 330
Hazelwood, MO 63042-2429

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Credit Control LLC is a company that works with various businesses to provide collection services and recover debt. Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. E. Ramirez on April 11, 2016 at 10:55 pm

      Janea of Credit Control, LLC is a complete jerk. I asked to speak with a supervisor to in order to have my number removed from their calling center and she refused until I said I would file a complaint with the Department of Corporations, the FTC and BBBureau in Las Vegas and Missouri where the company is based. Only after I promised to follow up was I able to speak with Stacey Benton/Las Vegas division.
      She stated that she could see that I had been contacted a lot but had not received a request to be dropped off the call list. The collection agency has been harrassing me for another client who is Hispanic and I guess that she assume we all live in the same address and have the same phone number.

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