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Core Resolutions

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Core Resolutions is a company that works with various businesses to provide collection services and recover debt. Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 2 Comments

    1. Heather Clark on February 13, 2017 at 5:00 pm

      They call with different numbers day and night, they call family members. They have been calling me non stop for about 2 years. The information they have is not correct (they are trying to collect on a debt that is not owed.) They try to bully me into giving my entire social over the phone, they will not provide in writing information about the debt.

    2. Stephanie F. on March 1, 2017 at 11:08 am

      Core Resolutions has contacted me twice at work and left voice mails stating that I need to contact them to resolve a matter. The second message left stated that they will be contacting my HR department for wage verification because I forfeited my right to take care of this matter. I will be contacting them today to request this in writing since nothing has been provided to me and sending a certified letter.

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