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Comcast Cablevision


One Comcast Center
Philadelphia, PA 19103

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Comcast Cablevision is a company that offers a wide array of television and internet services. Many Americans like you are being contacted by collection agencies hired by Comcast Cablevision who are trying to get payments on defaulted accounts. Even though you may owe a debt to Comcast Cablevision or the collection agency it hired, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount being requested is inaccurate, if you feel the debt is not owed at all, or if you feel the debt is fraudulent.

If your alleged Comcast Cablevision account is with a collection agency, you can send a letter to that collection agency within thirty days of first being notified of the collection. You should send such a letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation or proof of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt.

    The Fair Credit Reporting Act (“FCRA”) regulates the credit bureaus’ responsibilities as to your credit report. There are many things credit bureaus are required to do as it pertains to their credit reporting. Credit Bureaus must:

  • report accurately;
  • conduct a reasonable investigation of any dispute you make with them as to inaccurate credit reporting;
  • clearly mark any trade line disputed by you as disputed by the consumer.

    Your best option is to consult with a consumer protection attorney if you believe your rights are being violated.


    1. Lori D. on April 24, 2015 at 9:45 pm

      The problem I have is if I call in, my account with Comcast Cablevision states I am $40.00 past due, yet my bill does not reflect $40.00 past due but $146.85, which is the first payment on the new account minus a credit on the old account that was misapplied to the old account and they have failed to transfer to the new account after several attempts on my behalf to do so. The $40.00 was corrected and is no longer an issue, the $146.85 needs to be transferred from old to new account by Comcast Cablevision. The late charges needs from Comcast Cablevision need to be removed and there should not be credit bureaus reporting late payments. How can Comcast Cablevision disconnect my service for $40.00 when their billing does not show $40.00 is due?

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