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Columbia Recovery Group LLC

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Fact: Pursuant to the Fair Debt Collection Practices Act, it is unlawful for a collection agency to contact you at a time or place known to be inconvenient to you.

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 3 Comments

    1. EQ on February 12, 2015 at 7:58 pm

      I paid this company over $6,900 for a debt they claimed I owed. Julie the account manager refused to provide me with a letter reflecting a zero balance. Since this was a joint account I asked the other party to call and see if he could get one. Not only did she give him a receipt but she also faxed it to him the exact same day telling him she couldn’t provide him with a zero balance letter with my name on it. I called immediately after he received the fax and she refused to provide me with a letter once again.

    2. Brian Walsh on April 19, 2015 at 12:33 am

      I did not receive a letter that I owed any money until I ran my credit and I called. They wanted me to pay $1700.00 of the $1900.00 balance and did not want to work with me on a payment plan. So this is preventing me from moving anywhere even though its from 2009. Please help if you can!

    3. Barb on April 26, 2015 at 2:06 pm

      We received a bill from Columbia Recovery Group stating that we owed them for a list of move out charges where we had rented. We never received anything from rental company prior to that. We had no idea they would charge us for paint and carpet and cleaning in an amount that was excessively over the amount of our deposit. There were also charges for final water bill. When I called and offered to pay at least the water portion, they refused to accept any partial payment and were very rude and uncooperative. This all happened in 2012. Now we are trying to rent and this debt is on our credit report. We want to pay off the total balance but have read lots of other complaints that they will not provide a letter stating that an account is paid in full. How do we deal with these bullies?

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.