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Chrysler Capital


PO Box 961275
Ft Worth, TX 76161-0275

Contact Them:

(855) 531-5531

Fast Fact: Pursuant to the Fair Credit Reporting Act, it is unlawful for a credit bureau to willfully and negligently fail to delete inaccurate credit information from your credit report.

You should dispute a debt in writing if you feel as if the dollar amount being requested is inaccurate, if you feel the debt is not owed at all, or if you feel the debt is fraudulent.

If your alleged Chrysler Capital account is with a collection agency, you can send a letter to that collection agency within thirty days of first being notified of the collection. You should send such a letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation or proof of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt.

    The Fair Credit Reporting Act (“FCRA”) regulates the credit bureaus’ responsibilities as to your credit report. There are many things credit bureaus are required to do as it pertains to their credit reporting. Credit Bureaus must:

  • report accurately;
  • conduct a reasonable investigation of any dispute you make with them as to inaccurate credit reporting;
  • clearly mark any trade line disputed by you as disputed by the consumer.

    Your best option is to consult with a consumer protection attorney if you believe your rights are being violated.


    1. Jerome G. on April 24, 2015 at 9:45 pm

      Online payments to Chrysler Capital were applied to the wrong account, causing late payment notices (three times). Attempts to correct the issue were received with apologies and promises from Chrysler Capital, but no action. This is extremely irritating since there is an additional fee from Chrysler Capital to make payments online.

    2. dan cathcart on November 6, 2016 at 12:33 am

      Chrysler capitol refuses to delete a 30 and 60 day late when payments were made. they refuse to document anything, everything i request from them they say i need an attorney. they allowed the co signer make changes to account and did not notify me. they refuse to give me accurate accounting that is currently incorrect. i feel like i am being violated and they are committing bank fraud. i should have never been approved for loan in first place. i think they are the low of the low.

    3. Scarlett Naranjo on August 16, 2018 at 3:01 am

      I was given no notification that my car was charged off , I had been paying for more than a year when I discovered this situation. “Charge Off” is on the credit report for 7 years. I had been paying on time for a full year, yet Chrysler Credit was clueless. This damage to me personally in my attempt to purchase another car, has been horrible.

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