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Central Service Bureau Inc


33 E Orvis St
Massena, NY 13662-3602

18814 US Route 11
Watertown, NY 13601-5321

Contact Them:

Phone: (315) 782-1400
Phone: (315) 769-3591
Fax: (315) 769-9230
Fax: (315) 788-2026

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Jared H. on April 6, 2015 at 10:28 pm

      Central Service Bureau has been calling asking for my social security number. Central Service Bureau is very rude as well. I have never heard of Central Service Bureau. Central Service Bureau has even called my work.

    2. Kelly F. on April 10, 2015 at 9:00 pm

      I have no idea why Central Service Bureau called, as I have no outstanding debts. In any case, Central Service Bureau is sneaky, so be careful about what you say! Ask questions first before you offer any information.

    3. Jack C. on May 21, 2015 at 10:30 pm

      Received collections letters from Central Service Bureau. The first bill from Central Service Bureau is for me, however I paid this amount in full. The second account from Central Service Bureau is for a minor child that I did not accompany to the ER, nor did I sign financial responsibility for.

    4. Vicki S. on May 27, 2015 at 11:03 pm

      I wish the people at Central Service Bureau would get a real job instead of harrasing people for no reason. Central Service Bureau called me. I answered the phone and the first thing Central Service Bureau does is put me on hold.

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.