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Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 3 Comments

    1. Frank J. on May 5, 2015 at 8:04 pm

      Burton Neil & Associates calls from 6106962120 and 6108400052. Burton Neil & Associates is trying to collect on an old credit card I defaulted on.

    2. Amy Winn on May 22, 2016 at 5:31 pm

      I was sent a bill for medical expenses, when I never hired these people or even heard of them. I disputed the claim in writing, and requested copies of invoices, and an itemized statement of all services rendered, as well as any and all signed documents allowing to be involve with my care, and and agreeing to pay any charges. Instead of sending any proof whatsoever, they filed a lawsuit against me in a strong arm attempt to use the legal system as a way of avoiding the truth, which is that they never provided any services. Luckily, I know enough about consumer rights to fight them, but many don’t and will fall victim to these scams. Beware!!! Get help!!

    3. Amy Winn on May 23, 2016 at 7:31 am

      To all consumers: Beware of this group of low life thugs posing as a law firm. They buy junk debts for pennies on the dollar, and then use strong arm tactics to collect. I recently received a demand letter from them for a medical bill, and I never even heard of that doctor in my life. I disputed the bill, in writing and asked for all documents, invoices, itemized statements of services and any agreement to provide services and/or pay for services. Instead of sending any proof (because there is none), they filed a law suit again me. I was serviced two days ago and have frantically been researching this bunch of wanna be lawyers, who do nothing buy prey on unknowing consumers. I am not taking this lying down. I will not only file an answer, but I will make these bozos look foolish in court and then post clear directions to all others in my shoes on how to do just the same. These overreaching fly by night firms must be stopped! When they are finally investigated, they quickly disband and change their names, giving them freedom to move on to the next victims. Its so sad that so many don’t know what to do.

      • Sheila Parrett on December 10, 2018 at 10:06 am

        Amy
        How did your case end with Burton Neil Associates?

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.