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Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 3 Comments

    1. Rosalie S. on March 25, 2015 at 11:01 pm

      Bureau Of Accounts Control purchased an account from a doctor that I went to over a year ago. The doctor’s office refused to file a claim with my health insurance, and now more than a year later Bureau Of Accounts Control is coming after me. Bureau Of Accounts Control refuses to validate the debt. This is now on my credit report, effectively ruining my stellar credit. Bureau Of Accounts Control is clearly acting illegally, and hurting consumers like me. I keep asking for an itemized doctor’s bill and they send me nothing. They refuse to validate the debt yet put it on my credit report.

    2. Warren V. on May 9, 2015 at 9:49 pm

      I don’t think Bureau Of Accounts Control buys the debts. This means Bureau Of Accounts Control cannot sue you.

    3. Alan on July 9, 2018 at 4:28 pm

      I’m having the same problem. They refuse, after I’ve made multiple payments, to send me any kind of billing statement. This is unbelievable! I should have some receipt of payment and not just a confirmation number. Without an official record of my own, they can later turn and say I never paid etc. and I’d have no proof. It leaves me vulnerable for various means of fraud. Other collection agencies not only provide paper bills but may also allow you to make payments online where you can keep track of payment history and account balance. This agency should be investigated for malpractice or fraud.

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    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.