When debt collectors cross the line, our attorneys can help.

Get a Free Case Review

Account Control Bureau Inc


850 Olive St Ste A
Shreveport, LA 71104-2162

Contact Them:

Phone: (318) 865-1851
Fax: (318) 865-0642

Fact: Pursuant to the Fair Debt Collection Practices Act, it is unlawful for a collection agency to inform any third party that you owe a debt. This includes family, friends, and/or co-workers.

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.

  • 1 Comment

    1. Tonya Aaron on October 6, 2015 at 5:34 pm

      Ms. Packett with this agency has been abusive and refused to send me a duplicate bill for the debt she reports I owe. She refused to allow me to speak to another account representative or to give me information about how I might file a complaint about her treatment of me. She refused to give me the business owner’s name. Worst customer service I have dealt with in quite some time. The entire agency refuses to handle the situation. TERRIBLE AGENCY. Most consumer debt collection agencies will at least attempt to work with individuals trying to pay their debts, this company is not one of those agencies.

    Share Your Experience

    For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

    I agree to these terms.

    Vullings Law Group, LLC d/b/a VullingsLaw is not responsible for the content of the consumer comments provided here.  Vullings Law neither supports nor provides any opinion as to the statements made herein.