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Capital Collection Management LLC


201 Solar St
Syracuse, NY 13204-1425

Contact Them:

Phone: (315) 256-9744
Fax: (315) 329-2365

Many Americans like you are being contacted by collection agencies who are trying to get payments on defaulted accounts they have acquired or been assigned. Even though you may owe a debt, you still have rights.

You should dispute the debt in writing if you feel as if the dollar amount the collection agency is requesting is inaccurate, if you feel the debt is not owed or if you feel the debt is fraudulent. You can send a letter to the collection agency within thirty days of first being notified of the collection. You should send this letter via certified mail so that you can prove that they received it. In response to your dispute, the collection agency must cease collection activity until they send you some sort of validation of the alleged debt. They can resume their collection efforts again once they produce proof of your debt.

The Fair Debt Collection Practices Act (“FDCPA”) regulates what debt collection agencies may and may not do. There are many things collection agencies cannot do or say when contacting you. Collection agencies may not:

  • use abusive or obscene language;
  • call before 8am or after 9pm;
  • call you repeatedly;
  • call you at work, if they know that your employer does not permit personal calls;
  • contact any third party and state that you owe a debt;
  • threaten to have you arrested or imprisoned.

    If any of these things occur, your best option is to consult with a consumer protection attorney.


    1. Jack T. on April 9, 2015 at 10:03 pm

      Capital Collection Management has called the executive director and deputy director of my place of employment at their homes and left messages on their home answering machines regarding debts that I owe. Capital Collection Management has really violated my rights and has put my employment in jeopardy.

    2. Linda S. on May 26, 2015 at 8:32 pm

      For the past few months, Capital Collection Management has contacted our office requesting to speak to one of our employees. When told they are not available, the harassment begins. Capital Collection Management pressures us for another contact number, name, anything of that nature. Said employee spoke with the company a couple of weeks ago, and requested quite firmly Capital Collection Management stop contacting our office number in order to reach him.

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